Ignite chosen to power growth of specialist classic car brokerage Hagerty

Press Release – Ignite Insurance Systems (Ignite), the fast-growing insurance software house, has been appointed by Hagerty Insurance Services (Hagerty), a leading UK classic car insurance broker, as its new broking system provider.

Ignite Broker – Ignite’s cloud-based policy administration platform – will handle the entirety of Hagerty’s book of classic car business. The move is part of the broker’s 5-year digital transformation strategy to support its strategic growth objectives. 

Replacing the broker’s legacy OpenGI system, Ignite Broker will drive significant operational efficiency improvements and provide Hagerty with the capability to link into market-leading CRM software, data enrichment, and a customer front-end experience. The system is fully enabled for Hagerty’s core multi-car business, including cars, bikes and specialist vehicles, and supported by insurers Markel and Aviva. 

Toby MacLachlan, Managing Director of Ignite said: “Hagerty is one of the most forward-thinking brokers we have met. They’ve got a clear and bold idea of their future strategy, and we’re delighted that they have selected Ignite to join them on this journey. The multi-vehicle customer experience has been a great challenge to work on and really satisfying to see live today. Most of all I’d like to highlight the Hagerty team’s thoroughness in scoping, collaboration and testing all of which have made this project a huge success.”

Mark Roper of Hagerty, said: “At Hagerty, we believe in providing exceptional service across all channels. We have ambitious plans, which require a software partner that aligns with our vision and aspirations. After an extensive market review the Ignite system was the only one that would fully support our continuous innovation strategy, whilst enhancing our customer service focus and back-office efficiencies.”